Privacy policy

Privacy Policy

Last Updated: August 24, 2026

Vexoraerk ("we," "us," or "our") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or make a purchase from vexoraerk.shop.

1. Information We Collect

When you visit our website, place an order, contact us, or otherwise interact with our services, we may collect information such as:

  • Your name.

  • Billing and shipping address.

  • Email address.

  • Telephone number, where provided.

  • Order and transaction information.

  • Information you provide when contacting customer service.

  • Device, browser, IP address, and website usage information.

  • Other information necessary to provide our services and process your order.

Payment information may be processed by third-party payment providers. We generally do not have direct access to your complete payment card information.

2. How We Use Your Information

We may use collected information to:

  • Process and fulfill orders.

  • Process payments.

  • Arrange shipping and delivery.

  • Provide customer support.

  • Process returns, exchanges, and refunds.

  • Communicate with you regarding your orders.

  • Improve our website, products, and services.

  • Detect, prevent, and investigate fraud or unauthorized activity.

  • Comply with legal and regulatory obligations.

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate the website, remember preferences, understand website usage, improve performance, and support relevant marketing activities.

You may be able to manage cookies through your browser settings. Disabling certain cookies may affect the functionality of the website.

4. Sharing Your Information

We may share personal information with service providers and business partners when reasonably necessary to operate our business, including:

  • Shopify and website service providers.

  • Payment processors.

  • Shipping and logistics providers.

  • Customer service providers.

  • Analytics and advertising service providers.

  • Professional advisors or authorities where required by law.

We do not sell your personal information for monetary consideration.

5. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, prevent fraud, and comply with applicable legal obligations.

7. Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including rights to access, correct, delete, restrict, or otherwise control certain uses of your information.

To make a privacy-related request, please contact:

jocelynmalabe582@outlook.com

We may need to verify your identity before processing certain requests.

8. Children's Privacy

Our website is not intended to knowingly collect personal information from children where prohibited by applicable law.

If you believe that a child has provided us with personal information without appropriate authorization, please contact us so that we can take appropriate action.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services, or legal requirements.

Any updated version will be posted on this page with a revised "Last Updated" date.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Email: jocelynmalabe582@outlook.com

Website: vexoraerk.shop